Dear Tina First of all, I am very sorry that you may not be 100% satisfied with your bad comments. We sell custom banners to customers all over the world every month, 99% of our customers are very satisfied with our prices and service, you can see my store reviews, After you failed to meet your request for a full refund, you immediately gave me a negative evaluation of the order, which makes me very sad. I checked all the goods before they were sent out. After you received them, you said that there were some minor scratches, which may be caused as long as the goods have traces of use, and it may also be caused by transportation. Besides, after you raised questions, I said that if you needed accessories, I would timely replace them for you, and the posters were very good. We are a very honest business in Alibaba, we will take responsibility for all the goods. The highest quality service is guaranteed

thanks a lot dear really glad to make this cooperation with u